Partners
Your brand. Our delivery.
Websites, e-shops, microsites and campaigns for a partner's B2B customers, under the partner's brand. One contract, an SLA, our support, deployable in your cloud.
What we deliver
You have the customers.
We have the platform and the team.
Your business customers ask about websites, e-shops and campaigns too. You do not build those, and you do not have to. We deliver them under your name, and you widen your offer without a new department.
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01
Websites and e-shops for your B2B customers
Your business customers get a website or e-shop on Vera, our platform. On the outside it carries your logo, your domain and your contact details.
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02
Microsites and campaigns
A page for a new service, a promotion or an event. Out fast, with tracking and a cookie banner that holds up under GDPR.
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03
Your infrastructure or cloud
Everything runs in Docker. We deploy it with us, on your servers or in the cloud you sell yourself.
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One contract, one SLA
One framework contract with you, not ten small ones with each customer. Support through our helpdesk and reporting you can pass on.
Partnership model
Three steps.
No overlapping roles.
Everyone does what they are best at. You sell and own the relationship, we build and run.
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01
You sell
The customer and the relationship stay yours. For each opportunity we give you the scope and schedule to take to the customer.
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02
We deliver
Design, build, integrations and launch. Your sales rep does not need the technical detail. That is our job.
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03
We run it together
Tickets go through our helpdesk and you get the reporting. New customer requests come in as further stages.
Integrations
A website is not an island.
We wire it into the rest of the business.
Integrations run on our own products, Sigma and Prizma, not on third-party plugins. We answer for the whole chain.
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ERP
SAP S/4HANA and SuperFaktúra through Sigma. Master data in, orders out, the invoice back on the order.
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Marketplaces
Allegro, Amazon and Kaufland through Prizma. One catalogue, one stock, orders back into Vera.
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Payment gateways
TatraPay+ with card and bank transfer is live in production. Another gateway plugs in as a module, without rebuilding the site.
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CRM
Enquiries and orders go to your CRM over the API. A new system means a new connector, not a new site.
Operations and security
Under your brand.
We answer for our work.
Your security officer will ask about exactly these things. The answers are ready before the questionnaire arrives.
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01
SLA and helpdesk
Response times per priority go into the contract. A critical outage gets a different clock than a typo fix. Tickets go through our helpdesk, not into someone's personal inbox.
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02
GDPR and an Art. 28 agreement
Where we handle your customers' data, we sign a data processing agreement under Art. 28 GDPR. Server, database and admin run in Slovakia.
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03
Backups and restore
A database backup is one archive and a restore is one command. We keep backups for 30 days, and only LUMA can reach them.
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04
Change audit
Every change in the admin leaves a record: who, when and what. Nobody can edit or delete it, not even the top administrator. We keep it for a year.
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05
Deploys without error pages
While a new version goes out, a maintenance page answers with a 503. It disappears only once the new version passes its health check. Visitors never see a 502.
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06
Monitoring
Web, CMS and database each have their own health check and restart on their own after a crash. If the app does not answer, nginx shows the maintenance page instead of an error.
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07
NIS2 on the web side
NIS2 is a matter for your company as a whole. We help you cover the web part: access, logs, backups, the supply chain and the paperwork for your auditor.
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08
Audit pack
We fill in your security questionnaire. The data processing agreement and an operations overview reach you before you sign.
Next step
Let us start
with a workshop.
30 to 60 minutes, online or in person in Bratislava. We go through what your customers ask for and what you cannot deliver today. I reply within 24 hours.
